Receptionist & Office Administrator
Post Purpose
The post holder will provide Reception and Administrative support for the College, and will ensure efficient and effective day to day procedures are carried out.
Key Responsibilities
- Meet and greet all visitors assisting to their needs and requirements
- Receive and make telephone calls, deal with personal enquiries and act as appropriate
- Maintaining a welcome and friendly reception area keeping all entrance notice boards up to date and relevant
- To ensure that the reception area and main office is kept tidy, informative and welcoming to staff and visitors at all times
- Managing the College’s Room Booking system for meetings
- Attending to the Student window and assisting to any issues arising
- Answer and assist to any staff requests via the radios
- To receive and disseminate post and parcels
- To contact parents/carers regarding sick students, arranging collection for them
- Regularly check Synergy for correspondence form parents including sending texts and emails
- Daily management of the HT Admin Inbox responding to any emails in a quick and timely manner
- To provide administrative and clerical support services, including photocopying, filing, emailing and responding to enquiries
- To use relevant Information and Communication Technology (ICT) resources to provide effective and responsive services
- To respond to queries from staff, students and parents in line with College policy and procedures, giving information and advice as appropriate
- To receive and send e-mails and forward appropriately
- Word processing of College documentation as requested
- Maintain computer records using SIMS and Synergy of students’ personal details as necessary
- Produce suspension letters under the direction of the Headteacher
- To take minutes of Staff Briefing and produce the staff bulletin on a weekly basis.
- Complete delegated administrative tasks through the Synergy Help Desk
- This role is one part of the team of administration staff and there will, on occasions, be a requirement to cover for an absent colleague as directed by the Team Leader/Operations Manager
- Any other duties commensurate with the duties/responsibilities/grade of the post.
Documents
Please contact Mrs Laura Robson for an informal conversation regarding this post: lrobson@hightunstall.hartlepool.sch.uk / 01429 261446